🚚 SHIPPING & DELIVERY

Orders are shipped via USPS or FedEx, depending on order size and destination.

Estimated shipping times once shipped:

USPS First Class / Ground Advantage: 3–5 business days
USPS Priority Mail: 1–3 business days
FedEx Ground: 2–5 business days
FedEx Express: 1–2 business days

Shipping time begins after your order is completed and either dropped off at the post office or picked up by the post office.

Riah D.I.Y is not responsible for carrier delays, lost, stolen, or misdelivered packages once in transit. However, tracking and premium insurance will always be provided.

If you are working with a deadline, you must select the appropriate rush option + shipping method at checkout.

📦 Local Pickup Options

Riah D.I.Y currently offers two pickup options:

1. Lockbox Pickup (FREE)

Customers retrieve their order directly from a secure lockbox.

Lockbox pickup cutoff is strictly 7:00 PM daily - no exceptions
Pickup instructions are sent once the order is ready
Orders not picked up the same day may be picked up any day before the original scheduled pickup date, during regular pickup hours
Orders not picked up within the allowed window may be rescheduled

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